We Help Everyone!
Whether you’re a telecom administrator, a business owner who needs some extra support, or a telecom company who needs additional support for your customers, we can help! Our skilled technicians are on call to assist and also remote program the systems listed below. From a password reset to adding additional functionality to your system, we have the knowledge to take care of the issue.  Just call us at 888.530.9112 or fill in the following e-form to get started.   Go to Form

Rates
The rate for remote work is $150 per hour during normal business hours of Monday-Friday 8 am to 5 pm CST.  After the first hour, we bill by the quarter hour.  Most work can be done within an hour.  We can give you a rough estimate once we talk with you and discuss your needs.

For remote work other than Monday through Friday 8 am to 5 pm CST, the rate is $225 per hour. 

For new customers, a credit card is required to schedule the support request. We charge at the end of support and only if we are able to help with your issue or programming need.

Procedure
When working with IP Office we generally ask for a remote connection to the Server, PC, or Laptop with the IP Office “Manager” software on it. We can also install this for you. We will then guide you in temporarily creating access on your PC for our remote techs.

Please click on the blue “New Customer” button on the bottom of this page to get started with your remote service request